Asia Pacific focussed telecommunications consultants. Telecoms industry market research.

Revenue Assurance

The output from Customer Care and Billing Systems is only as good as the data, modeling and processes developed before the implementation. LXComm through its expert CC&B knowledge, coupled with today’s latest technology, helps our clients better understand where they are and where they are going.

Through a co-operative effort with our clients, we not only deliver our findings but ensure that a transfer of knowledge is completed. One underlying factor with all Revenue Assurance projects, is that regardless of the size of the operator or their perceived position in the marketplace, each can benefit from active monitoring and by becoming pro-active.

“World class” operators such as Verizon Communications, Cable & Wireless and Telstra understand the importance of Revenue Assurance so much so that it is built into everything they do. Through a process of active monitoring each of these operators undertake the process on a continual basis.

In these competitive times all Carriers including the niche players and smaller operators are taking steps to ensure maximum revenue while minimizing costs through independent assessments of their internal systems. Even in the best run Carrier, areas of consistent verification are:

CDR generation, collection, storage & translation;
Network utilization & rationalization;
Monitoring the network for further marketing opportunities;
Avoidance of interconnection and end-user billing concerns;
Route & Rate table variations; and
Translation errors for local, national, international & interconnecting calls.

Looking for further information on how our Revenue Assurance expertise can
help your business? Contact LXComm today.